Shopping FAQs

Here you'll find answers to common questions about choosing, purchasing, and using products from Fairukad.

Introduction

Here you’ll find answers to common questions about choosing, purchasing, and using products from Fairukad. Whether you are looking for guidance on delivery & shipping policies, or troubleshooting tips, this resource is designed to help you shop with confidence and make the most of your purchase. If you don’t find the answer you’re looking for, feel free to reach us for personalized assistance.

Fairukad delivers to all areas accessible at checkout.
For international deliveries, please refer to the “International Delivery” section below.

We offers the following delivery methods:

  • Standard Delivery: This is the default delivery method, which typically takes 3-5 business days to arrive.
  • Express Delivery: This method is available at an additional cost and typically takes 1-2 business days to arrive.
  • Self Pickup: This method is available for customers who prefer to collect their orders from a delivery point.

Delivery times are as follows:

  • Business Days: Monday to Friday, excluding public holidays.
  • Delivery Hours: 10:00 AM to 5:00 PM.

Delivery costs vary depending on the delivery method and location. The costs are available at checkout:

  • Standard Delivery
  • Express Delivery
  • In-Store Pickup FREE.
  • Give away: FREE.

We deliver internationally to the following countries:

  • [Comming Soon].

International delivery costs are available at checkout:

  • Standard INT Delivery [Comming Soon]
  • Express INT Delivery [Comming Soon]

Please note that international delivery

We provides tracking information for all deliveries. Customers can track their orders through the website or by contacting our customer service.

If there are any issues with delivery, such as lost or damaged items, please contact our customer service immediately. We will work with you to resolve the issue as quickly and efficiently as possible.

If a customer is not satisfied with their order, they can return it within 21 days subject to the Aftersale policy. Please refer to the Aftersale policy for more information.

We may update this policy from time to time. We will notify you of any changes by posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.